:root {
  --bg: #f4f7f5;
  --surface: #ffffff;
  --ink: #17313a;
  --ink-soft: #4f6670;
  --ok: #1f9d55;
  --fail: #d14343;
  --pending: #d9a406;
  --primary: #0b7285;
  --border: #dce6e3;
}

* { box-sizing: border-box; }
html, body { max-width: 100%; overflow-x: hidden; }
body {
  margin: 0;
  font-family: "Manrope", sans-serif;
  color: var(--ink);
  background: radial-gradient(circle at top right, #d9f5f6, #f4f7f5 45%);
}
.container { max-width: 1150px; margin: 0 auto; padding: 24px; }
.hero {
  display: flex;
  justify-content: space-between;
  gap: 20px;
  align-items: flex-start;
  background: linear-gradient(135deg, #e8fbff, #ffffff);
  border: 1px solid var(--border);
  border-radius: 16px;
  padding: 22px;
}
.eyebrow { margin: 0; color: var(--primary); font-weight: 800; text-transform: uppercase; font-size: 12px; letter-spacing: 0.08em; }
h1 { margin: 8px 0 8px; font-size: clamp(22px, 3vw, 38px); line-height: 1.1; }
.sub { margin: 0; color: var(--ink-soft); }
.hero-actions { display: flex; gap: 10px; flex-wrap: wrap; justify-content: flex-end; }

.stats { display: grid; grid-template-columns: repeat(4, minmax(120px, 1fr)); gap: 12px; margin-top: 16px; }
.stat { background: var(--surface); border: 1px solid var(--border); border-radius: 14px; padding: 14px; }
.stat span { display: block; color: var(--ink-soft); font-size: 12px; }
.stat strong { font-size: 28px; }
.stat.ok { border-color: #9be2bd; }
.stat.fail { border-color: #f3b4b4; }
.stat.pending { border-color: #f2dc8f; }
.stat.noreport { border-color: #cfd8dc; }

.filters {
  display: flex;
  gap: 8px;
  margin: 16px 0;
  flex-wrap: wrap;
  align-items: center;
}
.filters > * {
  min-height: 42px;
}
.search-input {
  flex: 1 1 320px;
  max-width: 520px;
  background: #fff;
}
.inline-form {
  display: flex;
  gap: 8px;
  align-items: center;
  flex: 0 1 auto;
  flex-wrap: wrap;
}
.salon-select {
  min-width: 240px;
  max-width: 320px;
  background: #fff;
}
#building-filter {
  flex: 0 1 220px;
}
.chip {
  background: var(--surface);
  color: var(--ink);
  border: 1px solid var(--border);
  padding: 9px 14px;
  border-radius: 999px;
  cursor: pointer;
  font-weight: 700;
}
.chip.active { border-color: var(--primary); color: var(--primary); }

.cards { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 14px; }
.room-card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 16px;
  padding: 16px;
  box-shadow: 0 4px 16px rgba(8, 36, 43, 0.05);
}
.room-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 10px; }
.room-head h3 { margin: 0; font-size: 20px; }
.status { font-size: 12px; font-weight: 800; border-radius: 999px; padding: 6px 9px; color: #fff; }
.status-funcionando { background: var(--ok); }
.status-falla { background: var(--fail); }
.status-pendiente { background: var(--pending); }
.status-sin_reporte { background: #6b7c85; color: #fff; border: 1px solid #57666e; }
.status-resuelto { background: #1d5f9e; color: #fff; border: 1px solid #144775; }
.status-abierto { background: #9b6b04; color: #fff; border: 1px solid #7a5401; }
.mini { margin: 8px 0 0; color: var(--ink-soft); font-size: 14px; }
.mini strong { overflow-wrap: anywhere; }
.room-actions { margin-top: 14px; display: flex; gap: 8px; flex-wrap: wrap; }
.latest-evidence {
  margin-top: 10px;
  width: 100%;
  border: 1px solid var(--border);
  border-radius: 10px;
  background: #f9fbfb;
  padding: 6px;
  cursor: zoom-in;
  display: grid;
  gap: 6px;
  text-align: left;
}
.latest-evidence img {
  width: 100%;
  height: 96px;
  object-fit: cover;
  border-radius: 8px;
}
.latest-evidence span {
  font-size: 12px;
  font-weight: 700;
  color: var(--ink-soft);
}

.btn {
  border: 0;
  border-radius: 10px;
  padding: 10px 14px;
  font-weight: 800;
  text-decoration: none;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  max-width: 100%;
  white-space: normal;
  text-align: center;
}
.btn-primary { background: var(--primary); color: #fff; }
.btn-secondary { background: #195b67; color: #fff; }
.btn-light { background: #eaf1f2; color: var(--ink); }
.btn-danger { background: var(--fail); color: #fff; }
.btn-danger-outline { background: transparent; color: var(--fail); border: 1px solid #e8b0b0; }
.floating-promo {
  position: fixed;
  right: 12px;
  bottom: 12px;
  z-index: 35;
  background: #eef4f7;
  border: 1px solid #d2dde2;
  border-radius: 12px;
  box-shadow: 0 8px 20px rgba(18, 45, 56, 0.16);
  padding: 8px 10px 8px 8px;
}
.floating-promo a {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  text-decoration: none;
  color: var(--ink);
  font-weight: 800;
  font-size: 13px;
}
.floating-promo img { width: 16px; height: 16px; }
.floating-close {
  position: absolute;
  top: -8px;
  right: -8px;
  width: 20px;
  height: 20px;
  border-radius: 999px;
  border: 0;
  cursor: pointer;
  background: #dde9ef;
  color: #294753;
  font-weight: 800;
  line-height: 1;
}

.modal { position: fixed; inset: 0; display: none; z-index: 20; }
.modal.open { display: block; }
.modal-backdrop { position: absolute; inset: 0; background: rgba(12, 23, 30, 0.6); }
.modal-panel {
  position: relative;
  margin: 5vh auto;
  width: min(900px, 94vw);
  max-height: 90vh;
  overflow: auto;
  background: #fff;
  border-radius: 16px;
  padding: 22px;
}
.close { position: sticky; top: 0; float: right; border: 0; background: #efefef; border-radius: 999px; width: 32px; height: 32px; font-size: 24px; cursor: pointer; }
.detail-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.detail-box { background: #f7faf9; border: 1px solid var(--border); border-radius: 12px; padding: 12px; }
.detail-box h4 { margin: 0 0 8px; }
.checklist-list { display: grid; grid-template-columns: 1fr 1fr; gap: 6px 10px; font-size: 14px; }
.check-ok { color: var(--ok); font-weight: 700; }
.check-no { color: var(--fail); font-weight: 700; }
.evidence-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(110px, 1fr)); gap: 8px; }
.evidence-grid img { width: 100%; height: 90px; object-fit: cover; border-radius: 10px; border: 1px solid var(--border); cursor: zoom-in; }
.guide-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 10px; margin-top: 10px; }
.guide-step { background: #eef8ff; border-left: 4px solid #1487a8; border-radius: 10px; padding: 12px; font-weight: 700; }
.image-viewer img { width: 100%; border-radius: 12px; }

.admin-auth-wrap { min-height: 100vh; display: grid; place-items: center; padding: 20px; }
.admin-auth-card {
  width: min(520px, 95vw);
  background: var(--surface);
  border-radius: 16px;
  border: 1px solid var(--border);
  padding: 20px;
}
.admin-auth-card form, .room-form, .upload-form { display: grid; gap: 10px; }
input, select, textarea {
  width: 100%;
  border: 1px solid #c8d7d9;
  border-radius: 8px;
  padding: 10px;
  font: inherit;
}
label { display: grid; gap: 6px; font-weight: 700; }
.back-link { display: inline-block; margin-top: 12px; color: var(--primary); text-decoration: none; font-weight: 700; }

.admin-wrap { max-width: 1200px; margin: 0 auto; padding: 20px; }
.admin-top { display: flex; justify-content: space-between; gap: 14px; align-items: center; }
.admin-top-actions { display: flex; gap: 8px; flex-wrap: wrap; }
.admin-block { background: var(--surface); border: 1px solid var(--border); border-radius: 14px; padding: 16px; margin-top: 14px; }
.admin-group-title { margin: 12px 0 8px; font-size: 16px; color: #274650; }
.admin-tabs { display: flex; gap: 8px; flex-wrap: wrap; margin: 8px 0 12px; }
.admin-kpi-grid { display: grid; grid-template-columns: repeat(4, minmax(120px, 1fr)); gap: 10px; }
.grid-2 { display: grid; gap: 10px; grid-template-columns: 1fr 1fr; }
.checklist-grid { display: grid; gap: 8px; grid-template-columns: repeat(auto-fill, minmax(180px, 1fr)); }
.check-item { font-weight: 600; display: flex; align-items: center; gap: 8px; }
.check-item input { width: auto; }
.admin-room-list { display: grid; gap: 10px; grid-template-columns: repeat(3, minmax(0, 1fr)); }
.admin-room-card { border: 1px solid var(--border); border-radius: 10px; padding: 10px; }
.admin-room-card h3 { font-size: 16px; }
.admin-room-card .mini { margin-top: 5px; font-size: 12px; line-height: 1.3; }
.admin-room-card .room-actions { margin-top: 10px; gap: 6px; }
.admin-room-card .btn { padding: 8px 10px; font-size: 12px; }
.admin-room-card, .ticket-admin-item, .detail-box, .modal-panel, .mini, p, h1, h2, h3, h4 {
  overflow-wrap: anywhere;
  word-break: break-word;
}
.admin-evidence-list { margin: 8px 0; display: grid; grid-template-columns: repeat(auto-fill, minmax(130px, 1fr)); gap: 8px; }
.admin-evidence-item img { width: 100%; height: 90px; object-fit: cover; border-radius: 8px; border: 1px solid var(--border); }
.ticket-admin-list { margin-top: 12px; display: grid; gap: 10px; }
.ticket-admin-item {
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 10px;
  background: #f9fbfb;
}
.ticket-admin-item.solved {
  border-color: #9edab7;
  background: #eef9f1;
}
.admin-pagination {
  margin-top: 12px;
  display: flex;
  gap: 10px;
  align-items: center;
  flex-wrap: wrap;
}

.flash-wrap { position: fixed; top: 10px; right: 10px; z-index: 50; display: grid; gap: 6px; }
.flash { padding: 10px 12px; border-radius: 10px; color: #fff; font-weight: 700; }
.flash-success { background: #238f56; }
.flash-error { background: #c53a3a; }

@media (max-width: 860px) {
  .container { padding: 14px; }
  .hero { flex-direction: column; padding: 16px; }
  .hero-actions { justify-content: flex-start; width: 100%; }
  .hero-actions .btn { width: 100%; justify-content: center; }
  .stats { grid-template-columns: repeat(2, minmax(120px, 1fr)); }
  .detail-grid, .grid-2 { grid-template-columns: 1fr; }
  .room-head { flex-wrap: wrap; }
  .room-actions .btn { flex: 1 1 100%; width: 100%; }
  .room-actions form { width: 100%; }
  .filters { align-items: stretch; }
  .search-input { flex: 1 1 100%; max-width: 100%; }
  #building-filter { flex: 1 1 100%; max-width: 100%; }
  .inline-form { width: 100%; }
  .inline-form .btn { flex: 1 1 calc(50% - 8px); min-height: 42px; }
  .salon-select { width: 100%; min-width: 0; max-width: 100%; }
  .chip { flex: 1 1 calc(50% - 8px); text-align: center; }
  .modal-panel { width: calc(100vw - 16px); margin: 2vh auto; padding: 14px; max-height: 94vh; }
  .checklist-list { grid-template-columns: 1fr; }
  .guide-step { font-size: 14px; }
  .admin-wrap { padding: 12px; }
  .admin-top { align-items: flex-start; flex-direction: column; }
  .admin-top-actions { width: 100%; }
  .admin-top-actions .btn { flex: 1 1 100%; }
  .admin-block { padding: 12px; }
  .admin-kpi-grid { grid-template-columns: repeat(2, minmax(120px, 1fr)); }
  .admin-room-list { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; }
  .admin-room-card { padding: 9px; }
  .admin-room-card .room-actions { display: grid; grid-template-columns: 1fr; }
  .admin-room-card .room-actions .btn,
  .admin-room-card .room-actions form,
  .admin-room-card .room-actions form .btn { width: 100%; }
  .admin-evidence-list { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .ticket-admin-item form .btn { width: 100%; }
  .admin-pagination { justify-content: space-between; }
  .floating-promo {
    right: 8px;
    bottom: 8px;
    padding: 6px 8px 6px 6px;
    border-radius: 10px;
    max-width: 110px;
  }
  .floating-promo a { gap: 6px; font-size: 12px; }
  .floating-promo img { width: 14px; height: 14px; }
  .floating-close {
    width: 18px;
    height: 18px;
    font-size: 13px;
    top: -6px;
    right: -6px;
  }
}

@media (max-width: 560px) {
  .admin-kpi-grid { grid-template-columns: 1fr; }
  .admin-room-list { grid-template-columns: 1fr; }
}